Askimia Support

Contact us

Contact us at contact@askimia.com. If possible, include the country, language, device type, and a short description of the issue.

For payment questions, include the category of platform used, for example app store or payment provider. Never send your full card number.

For privacy or account deletion requests, include the email address of the relevant account so we can verify the request.

What support covers

Support can help with:

• account access and sign-in
• subscriptions, payments, and stores
• issues in Learn, Prepare, or Fahim
• privacy questions or data deletion

Privacy and account requests

For access, correction, deletion, restriction, or objection requests, include the email address of the relevant account and the nature of the request.

Some requests may require identity verification or may be limited by security, payment, abuse-prevention, or legal retention obligations.

Response times and availability

We try to respond within a reasonable time. Response times may vary depending on the request, required verification, and busy periods.

Support does not replace a teacher and does not guarantee immediate personalized correction for every exercise or exam.